Hosting & support · UK
Hosting & support that won’t drop you for what you sell
Some hosts and agencies quietly refuse CBD and vape sites, or drop them at renewal. We don’t. Fast UK hosting, daily backups, security patching, updates and a support desk staffed by people who built the site — from dijitul’s infrastructure team.
What’s included
UK-based hosting
Fast, well-provisioned servers in UK data centres, tuned for WordPress/WooCommerce and custom PHP applications.
Security
Web application firewall, malware scanning, hardened configuration, SSL certificates and prompt patching of platform and plugin vulnerabilities.
Backups
Daily off-server backups with tested restores, plus pre-update snapshots.
Performance
Caching, image optimisation and CDN options so Core Web Vitals stay green as your catalogue grows.
Monitoring
Uptime and error monitoring with alerts to our team, not just to you.
Support
A named contact, email and phone support in UK business hours, and a defined response time for emergencies.
Updates & small changes
Plugin and platform updates handled for you, plus a monthly allowance for content and layout tweaks on support plans.
Email hosting
Business email on your domain, with SPF/DKIM/DMARC configured so your emails land.
No category surprises
We host CBD, cannabis and vape sites knowingly and won’t terminate you for what you sell.
Shopify stores
Shopify hosts itself, so for Shopify clients our support plan covers theme updates, app maintenance, gateway and integration monitoring, small changes and a person to call — the parts Shopify doesn’t do.
Moving an existing site to us
We migrate WordPress, WooCommerce and custom sites with zero downtime: copy, test, switch DNS, verify. If your current host has given you notice because of your products, tell us the deadline and we’ll work to it.
Hosting & support FAQs
Do you host sites you didn’t build?
Yes, after a short audit so we know what we’re taking on. Many clients move to us after a host or agency has dropped them for selling CBD or vape products.
Where are the servers?
UK data centres, which keeps things simple for UK GDPR and gives UK visitors the fastest response times.
What happens if the site goes down at night?
Monitoring alerts our team; critical infrastructure issues are addressed out of hours, and application issues first thing. Support plans set out the response times in writing.